Contact information

Contact Information

Store: aurasystemsco
Legal entity: Aura Systems Inc
Authorized representative: HANQI WILLIAM ZHANG
Website: https://aurasystemsco.com
Email: trevito_scha@outlook.com
Address: 10541 Ashdale Street, Stanton, CA 90680, United States

Customer Service

For questions about products, orders, payments, returns, refunds, shipping, tracking, privacy, or website use, please contact:

trevito_scha@outlook.com

When contacting us about an order, please include:

  • Full name;
  • Order number;
  • Email address used for the order;
  • Description of the request;
  • Supporting photographs, where relevant.

We aim to acknowledge customer service messages within 1–2 business days.

Response times may be longer during holidays, promotions, or high-volume periods.

Formal Correspondence

Formal correspondence may be sent to:

Aura Systems Inc.
Attn: HANQI WILLIAM ZHANG
10541 Ashdale Street
Stanton, CA 90680
United States

Please contact customer service before sending any product return.